Crisis Control Centre

Crisis Control Centre
Today’s frequently-occurring natural disasters, coupled with the increasing threat of terrorist attacks, prompt the need for more effective, timely and reliable disaster response and management systems. Using proven, available technology, Estuate’s Crisis Control Centre (CCC) solution enables governments and relief/response organizations to build and use a single version of the truth and develop predefined action plans, with effective communication and coordination among internal and external emergency response teams.

In addition, sophisticated data matching and user-friendly, self-service reporting leverage data across multiple platforms and enable critical decisions to be made more efficiently, with lower risk.

The Crisis Control Centre provides a systematic, proactive approach to guide departments and agencies, both governmental and private, to work seamlessly in unison to minimize disaster damage.

The Crisis Control Centre supports a wide range of crisis conditions such as natural disasters—earthquakes, floods, cyclones, landslides, winter storms, tsunamis; terrorist incidents—bombings, shootings, hostage situations, nuclear radiation leakage, dam, bridge and building collapses; health-related—epidemics and disease outbreaks; vehicle crashes—airplanes, trains, road vehicles; and fire-related disasters—forest fires, building fires and civil unrest.

 Dashboard

Dashboard

The CCC Dashboard provides all team members with common, critical information at a glance. To assist with ongoing recovery efforts, the Dashboard provides a crisis description and details, key contacts with the response team, electronic alerts displaying the tasks/activities requiring immediate attention for relief and rescue operations, and status of major activities.

Apple iPhone Platform

Estuate has a working iPhone Application Development team ready to create your corporate application. Estuate will work with your company to review your requirements and develop iPhone applications for internal and/or external customers alike. The team utilizes the power of the iPhone functionalities to create iPhone Apps that can be downloaded from the iTunes store. Contact us today to talk with an Estuate representative about your iPhone App project to put iPhone Apps to work for your business today.

 Knowledge Management

Knowledge Management

The Knowledge Management module tracks and stores details of incidents raised and closed during the disaster management process. It is a repository of previous responses, with details of what worked well and lessons learned. It has an ability to store a wide range of relevant data elements, such as building plans, local health care facilities, police stations, national guards, etc. A set of Web pages provides status reporting and tracking, as well as a list of active incidents based on severity level by department assigned, with assigned action items to contacts for each department, such as government officials, task force members and key public influencers. Data from past crises can be used for comparison reporting based on success ratings calculated by the Crisis Control System.

 Command Centre

Command Centre

The Command Centre module houses both the Response Team Management and Information Dissemination functions. It provides privileges to CCC administrators for adding new zones to the application, maintaining details on newly-added zones, maintaining information on task force members by organization or department, and maintaining pre-defined templates for a common crisis or a new crisis.
The Response Team Management module enables crisis managers to develop crisis-specific deployment strategies. It supports the creation of task forces and response teams across government and non-government entities.
The Information Dissemination (both external and internal) module provides the ability to compile information and distribute it to decision-makers, task forces, and the general public via websites,TV and other news media. It has the provision to segregate information by role and guides what information to share with what audience.

 Simulation Workbench

Simulation Workbench

The Simulation Workbench provides facilities for exercising crisis management processes using mock drills. This helps task force teams take action effectively when a real crisis occurs.

 Asset Management

Asset Management

The Asset Management module provides details of all available crisis management resources, their locations, and a list of already-deployed assets in a particular crisis region.

 Missing Persons Registry

Missing Persons Registry

The Missing Persons Registry contains name, age, address, contact details, photograph and description of appearance, employer/self-employed, passport, driver’s license, blood group and other details.

 Collaboration Platform

Collaboration Platform

The Collaboration Platform enables communication among crisis response team members and related parties. It supports real-time audio and video conferencing, SMS and document-sharing in a virtual environment. Incident managers initiate calls with required team members, thus creating a virtual command centre.

 Data Repository

Data Repository

The Data Repository houses all Crisis Control Centre data, including crisis event details, response team data, asset details, and a library of all documents related to various crises.