Zendesk Sunshine – A novel way to a flexible CRM

Create custom apps that equip your agents with a holistic customer view in one place.

Estuate’s partnership with Zendesk broadens the capabilities of the Sunshine CRM platform, making it much easier for customers to connect their customer data for a more personalized agent and customer experiences.

Implementation Services

Complete Zendesk Sunshine implementation, migration, and support services

Design and Development

Design and build custom applications for Zendesk Sunshine platform

Customizations

Feature enhancements and customizations to meet the unique requirement of your business

Integrations

Integrate apps with Zendesk Sunshine and other technologies for seamless performance

Managed Services

Keep all your custom application
and services effectively managed and sustained

Zendesk Sunshine implementation and custom app development services

As an authorized Zendesk implementation and development partner, Estuate can help you provide the flexibility to identify, focus, and segment your customers for a complete view and seamlessly connect and understand your customer data with Zendesk Sunshine

Zendesk Sunshine Benefits

Build better customer relationships and get a comprehensive 360-degree customer View.

Open & Flexible CRM Platform built on AWS

Developers have the freedom to build any kind of application for business customers.

Sunshine Workflows

AI-powered automation workflows and skill-based routing save agents time and improve team productivity.

Zendesk Events Connector

Makes system integrations and allows users to transfer real-time data changes or events from Zendesk into AWS via Amazon EventBridge.

Sunshine Custom Objects, Events, Unified Profiles, and Conversations

Core components to control and connect customer data and get a holistic customer view.

Contact us to know how we make Zendesk Sunshine work for you

Talk to our experts today.