Amgen Revs Up Asset Management with Estuate

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Client  
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Industry       :  Healthcare

Practice Area  :  Information Lifecycle Governance & Security

 

Background:

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Business Challenge:

Amgen utilizes IBM Maximo to monitor and manage assets. The explosive data growth within the Maximo environment was increasing system and storage costs, and deteriorating application performance. Over time, the data from Incidents/Service Requests grew dramatically, and there was a need for frequent backups. Application databases were continuing to collect more and more data at an increasing rate. If allowed to continue, uncontrolled data growth could have slowed the overall application performance, limited availability and seriously impacted operational efficiencies.

The Estuate Solution:

While evaluating possible solutions, Estuate’s Information Lifecycle Governance (ILG) specialists focused on controlling data growth. Estuate implemented a proven enterprise data management strategy for Amgen’s IBM Maximo environment using the Optim™ Data Growth Solution. The solution:

  • Archived, managed and retained application data in context with related metadata.
  • Improved Maximo performance by removing inactive data.
  • Predefined “archive and restore” processes for high-growth data areas.
  • Enabled rapid response to audit and discovery requests with easy access to archive data.
  • Enabled faster and easier upgrades by limiting the amount of data involved.
  • Enabled universal access to current and archived data from an intuitive front-end tool.
  • Reduced storage costs by enabling tiered storage strategies.

Business Impact:

Estuate’s solution was designed specifically for the Client’s Maximo environment, and provided following key benefits:

  • Maximized Maximo performance by removing inactive data.
  • Minimized risks by complying with corporate and regulatory requirements for record retention.
  • Reduced costs and IT resources by saving storage space.
  • Improved operational efficiencies through the implementation of industry-standard best practices.

        Estuate did an outstanding job on this project and exceeded our expectations by a mile. Their expertise in Information Lifecycle Governance solutions was critical to the success of this project, and they helped us establish processes here that will ensure that we maximize the value of these systems and deliver better service to our customers. This is a critical milestone accomplishment, and the Estuate team did a marvelous job!.

Latha Attanti
Principal Information Systems Analyst.