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The Art of Masking Data: Safeguarding Privacy in a Networked World

Infographic on 5 Key Steps to Secure Payment Processing
Infographic on 5 Key Steps to Secure Payment Processing

Cyber resilience: the gateway to new-age data security

Read the case study: Khan Bank mitigates business risk and attains unified governance with Estuate’s GRC framework.
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The 5 steps to a cyber-resilient enterprise
Strict and timely adherence to these steps can help your business with cyber resilience

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Data Archiving: The differentiator of ERP services

Effective and efficient are the cornerstones of modern ERP (Enterprise Resource Planning) solutions. Today’s ERP vendors must address the compounding pressure of ever-expanding data. In other words, they need to cue in robust data archiving solutions. But, archiving ERP applications can get tricky at times. Many companies seek to retire those initial ERP applications – and, in some cases, the mainframe apps and proprietary platforms that preceded them – they’re not sure how to transition gracefully while maintaining access to all their data. This data still has value, not to mention liability potential, so archiving it takes careful thought. A skillful ERP solutions vendor can come to the rescue.

What is data archiving?

Data archiving refers to a process of identifying, extracting, and transferring data that is no longer in active use, to a secure and accessible location. In the initial phases of building an ERP application, the focus is more on making accessible as much data as possible – in one system, under one roof. But, on the flip side of this lies the complex parent-child relationships between data tables. It can get difficult to pull data out of relational databases without breaking something. Your ERP solutions vendor needs to have tools in place for efficient data archival.

1. Improves cost efficiency

In today’s data-overload environment, storage needs are at an all-time high. Without proper infrastructure, this can put unwarranted pressure on your servers, especially if you are storing everything on site. And, this further involves colossal investments for server upkeep. Many enterprise compliance standards demand that all corporate data (including ERP data) be stored for a substantial periods of time. So, when data deletion is not an option, it is always prudent to store data on remote/off-premise servers or in the cloud. And, this is what data archiving services are all about. In the absence of a well-maintained data repository, companies often have to outsource for intel discovery and incur huge costs in the process.

Data archiving services also take the load off your IT teams and make you more self-reliant when it comes to accessing the archived data. The archives are designed to be both affordable and accessible.

2. Enhances business productivity

Data archival solutions streamline ERP data end to end. It is record management of sorts. Business operation applications, such as ERP, often gather a lot of data in a very short period of time. It creates a lot of unnecessary pressure on your on-premise storage facilities. Cloud storage solutions are better suited for such requirements. All the data your software tools accumulate over a stipulated period of time can instead be archived for easy access and analysis. This not only saves on-premise service space but also ensures that all of your installations function quickly and efficiently.

By carefully structuring the collected data, the process of data archival also makes the case for easy data retrieval. All redundant data is removed and only the unique data is stored and saved. This further enhances business communication as all stakeholders access and collaborate on the same versions of the data files.

The benefits of leveraging data archiving services
Data archival brings multiple advantages to businesses

4. Streamlines enterprise storage

It’s always easier to gain insights from data when it’s stored in a single, shared location. If it is scattered across multiple devices and networks, it becomes difficult to leverage data as enterprise intel. To add to the challenge, data often comes in various shapes and sizes from varying sources – structured and unstructured, traditional and non-traditional. This, of course, means recurring efforts in server maintenance. A centralized repository of data (ERP or otherwise) with business-critical user access can make enterprise operations more efficient.

With data archiving solutions in place, storage can be streamlined and maintained in one go. You can plug in with select ERP service integrations for desirable outputs.

Why do many ERP vendors often miss out on data archiving?

If you’ve ever struggled with the process of purging, archiving, or extracting data for a mid-sized or large enterprise, you may have wondered aloud, “Why didn’t my ERP solutions vendor provide a better way to do this?”

In 1986, Oracle started developing a new generation of business applications that would transform the playing field. Up until that point, ERP systems had been proprietary. They were either written for IBM mainframes (as SAP’s accounting software suite was), or for one of the various mini-computer platforms.

Oracle’s new software would propel ERP one step closer to truly open systems. How? It was written for a new generation of hardware platforms—such as Sequent Computers and Pyramid Computers—that ran on a generic version of the UNIX operating system. Adding to the flexibility, the Oracle relational database could also run on proprietary platforms. Thus, companies using the new Oracle Financials suite with an Oracle database could run their software on virtually anything.

Suddenly, enterprises truly had a choice of hardware and software. Although IBM had invented the relational database, Oracle was running with it.

However, that wasn’t the only pro-customer change. The user interface in these new applications was vastly improved. Previous generations of ERP had offered users a traditional mainframe green screen. You would fill the screen with data and press a button. Since there was no field-level validation, errors would only come back to you after you’d processed an entire screen.

Oracle’s new apps, on the other hand, offered much richer interaction between computer and user. And because they ran on a relational database, users could query data on demand, rather than using the cumbersome nightly reporting associated with mainframe computing. These innovations naturally enabled much greater productivity—not to mention, user satisfaction.

The dynamics between data management and data archiving in ERP

The uptake of ERP applications has been dramatic over time. And the urge to load these systems with huge amounts of corporate data has been unstoppable. So, it was only a matter of time for businesses to realize that the aging ERP applications come with a more serious problem: it’s really hard to get data out of them. And fairly, this set the stage for corporate data repositories, ergo, data archives to enter the picture.

Data protection strategy as the bedrock for application testing

Secure applications are at the core of a good data protection strategy. Businesses run rigorous web application security assessments to prevent even the smallest of data leaks. Today, data is the most precious resource needed to garner a sustainable ROI. Naturally, software security testing is integral to modern data protection and risk management.

Why do you need a data protection strategy?

The benefits of having a data protection strategy are manifold.

  1.  Protects the holistic integrity of enterprise data
  2.  Saves against financial loss and public relations hassles
  3.  Safeguards customer privacy; strengthens trust
  4.  Helps to maintain compliance with third-party regulations
  5.  Facilitates easier management of data and information

Data privacy has been one of the most pressing concerns since the last few decades. And, given the rapid growth of data, some of the breaches are proving to be devastatingly massive. For example, back in September 2018, Hotel Marriott International (Starwood) reported a sensitive data breach for half a million of its customer base. The ensuing investigation exposed unauthorized hotel network access for four-long years preceding the attack. It goes without saying that the PR aftershocks were massive. On top of this, the company was fined £18.4 million by the UK Information Commissioner’s Office in 2020 for failing to keep customers’ personal data safe.

Why do you need to adopt a ‘Data Protection Strategy’?
The benefits of having a data protection strategy in place

Should you include application testing in your data risk management plan?

Absolutely yes! A low-hanging fruit is to focus on the treatment of production database(s) while testing software applications. It’s not uncommon for large companies to maintain ten copies of production – full clones used for testing, training, and development purposes.

To make matters worse, the people who have access to these copies of production are often “outsiders” – third-party consultants who you may not have vetted as carefully as your actual employees. Giving them full access to sensitive corporate data creates a significant privacy risk.

Where to begin privatizing data? Many organizations struggle just to figure out where all their at-risk data lives in the corporate environment. The next step is to put in place a simple yet reliable mechanism for masking, or scrambling, that data so that it will still be useful for testing but won’t endanger the privacy of your customers and employees. In the face of a colossal threat to user data privacy, software testing security is a must-have function.

IBM InfoSphere Optim hosts excellent data privacy solutions

IBM InfoSphere Optim Data Privacy is a solution that minimizes risk without slowing down your testing. By masking personal information, IBM Optim protects confidential customer and employee data and ensures compliance with all levels of privacy regulations.

Of course, masking your data is only part of the game. It’s also a best practice to subset your production database, rather than use full copies of production, for testing and other non-production activities. IBM Optim Test Data Management facilitates that process. And when you use Optim Data Privacy and Optim Test Data Management in tandem, you can actually apply data privacy rules to production data while you’re subsetting it.

Data Masking in the Wake of Big Data Management

Data Masking in the Wake of Big Data Management

Modern businesses feed on data for breakfast, lunch, and dinner. Today, so significant is good clean data for business growth that even the minutest of data compromise is capable of wreaking havoc on brand positions. Daily headlines on data leaks and thefts bear testimony to this. Goes without saying, this has ushered privacy tactics like data masking straight into today’s council of big data management solutions. If you have only been opting for data archiving solutions to uphold data integrity till date, right now would be the right time to go ahead and opt for data privacy as a service as well.

Remember Quora’s 2018 mega data breach or the more recent MyRepublic data leak? The shock waves these events triggered were massive at both the business and customer levels.

Opting for data privacy as a service and masking data can save your business from such undesirable scenarios.

What is Data Masking?

Data masking is a smart way of creating ‘realistic fake’ data. This fictionalized data is similar to its real counterpart albeit encrypted, shuffled, substituted, or tweaked in some other way. The ingenuity of this big data management solution is that it ably caters to all your functional needs (training, testing, auditing, etc.) while simultaneously protecting the sensitive information from unintended users. As and when needed, the data can always be engineered back to its original state.

For instance, when testing a net banking application for quality, testers need to log in as a user and process transactions – putting confidential customer information at the risk of exposure/misuse. However if the data is masked in the non-production testing environment, the risk can be easily averted.

Textbook examples of business data that require masking are corporate intelligence assets and personally identifying information (PII) like full names, email addresses, and national identifiers of personnel, customers, or business partners.

Such careful data governance along with other data management hacks like data archiving can make a world of difference for your business.

Non-Production Data Masking: Part of Big Data Management Solution
Non-Production Data Masking: Part of Big Data Management Solution

Understanding Data Masking Needs – Why Should You Put a Mask on Data?

Data is a multi-dimensional and multi-utility business resource. It is present everywhere from your CRM software to the third-party interfaces you are affiliated with, making it one of the most vulnerable company assets. Toward this, robust big data management solutions recognize masking and data archiving as quintessential for protecting overall data integrity.

You can unlock the following capabilities at the functional level with data masking solutions in place:

Shield sensitive data (structured/unstructured)

All thanks to the big data boom, research suggests that by 2025, the global data bank will exceed a staggering volume of 180 zettabytes! For businesses, this means a rapidly expanding inventory of information stored across structured databases and unstructured image files, documents, forms, etc. You must have the flexibility of protecting your sensitive data irrespective of its nature and also divulging it to desired shareholders as needed.

De-identify data in non-production environments

Non-production databases (development, testing, training) are highly vulnerable in nature. Methods that protect production environment live data (multi-factor authentication schemes, biometrics, etc.) cannot simply be applied here as the privacy pre-requisites of non-production data are often unique.

Data masking is necessary to be adopted under such scenarios.

Monitor real-time access to data

Certain databases are so confidential that they require 24*7 monitoring to control who is accessing them. Data privacy as a service can help here by masking data or terminating connections by analyzing access patterns.

At the organizational level, data privacy as a service is equally empowering. It helps you to:

Arrest the risk of data breach

This is perhaps the most crucial advantage of having a data masking solution in place. By shielding confidential information, you can keep the risks of data loss, insider threats, and privacy violations at bay. A sound data masking solution de-identifies the data in such a robust way that even if the data is lost or stolen, the perpetrator will not be able to derive any benefit from it.

Here are some other proven ways of avoiding data breach at your enterprise.

Strengthen the customer’s trust in you

Skyrocketing cases of data leak and identity theft have been emphasizing the need for data privacy as a service. Data breach does not only affect your brand equity and revenue, but it also upsets your entire business growth by disturbing the value you provide to your customers. A study of retail banking customers found that the latter prefer engaging only with brands that can safeguard their privacy.

Improve data compliance and governance

It is not enough to only secure data internally, businesses also need to protect sensitive data that may be exposed during third-party audits. With data masking solutions in place, it would always be easy to level up on these fronts. Pre-defined actionable data privacy classifications and rules help to increase compliance preparedness.

Benefits of Masking Data for Increasing Data Privacy
Benefits of Masking Data for Increasing Data Privacy

Welcome to the World of IBM – InfoSphere Optim Data Privacy as a Service

One thing that often bemuses most businesses is the universality of data. They are often not fully aware of all the pockets where confidential data resides or how exactly to protect the same. Identifying this need, IBM had added the InfoSphere Optim Data Privacy Solution in its ambit. It pertains to an end-to-end data privacy and governance solution across on-premise or cloud applications, reports, and databases – irrespective of the level of complexity of the associated IT environment. Like its test data management and data archiving solutions, data privacy as a service is another stellar offering from the IBM family.

Shared below is a quick summary of the capabilities it offers.

A Good Data Masking Solution? Here’s What to Expect –

  • Composite data masking techniques – e.g., substrings, arithmetic expressions, random or sequential number generation, date aging, concatenation
  • Coherence with the application for which it is masking data – it must adhere to permissible structures, values, and patterns; masked data must make functional sense to the recipients
  • Pre-defined capabilities for masking standard customer data like national identifiers, email addresses, etc.
  • Data coherence and integrity – the masking procedure must be scalable across all related databases and applications to avoid erroneous test results
  • Flexibility – there should be provisions to mask the data before loading into non-production environments

Estuate has best-in-class expertise in IBM Data Privacy Implementation Solutions

In the wake of big data management, we understand the importance of maintaining data sanctity. With our expert IBM Optim data privacy capabilities, safeguard your sensitive data in non-production environments.

  • We are IBM’s go-to partner for IBM Optim solutions across many platforms and use cases.
  • We have a successful track record with over 350 Optim implementations.
  • We have in-house domain experts to provide business-specific consultation across various industry verticals.

Watch this webinar conducted by Estuate’s IBM specialists on data privacy concerns in the gaming industry.

If you are looking for robust data privacy as a service, we would be more than happy to help. We’re just this click away.

What are your thoughts on data privacy as a service? Do you think that masking data can help your business?

How to Identify and Manage Software Testing Risks

Enormous data growth rates are remarkably high and undeniable. A tsunami of digital information is igniting the engine of today’s corporate industry, and many businesses are striving to ride the data wave to success.

Yet many businesses are not adequately attentive to all the potential liabilities sneaking in the depths of this data, including the risks associated in using personally identifiable customer or employee information (PII) for application development and testing purposes. There’s real potential for serious legal and noncompliance, data security and data leakage risks when companies fail to guard this data.

According to 2019 MidYear QuickView Data Breach Report the first six months of 2019 have witnessed more than 3,800 publicly revealed breaches exposing an unbelievable 4.1 billion compromised records. The striking fact is that around 3.2 billion of those records were exposed by just eight data breaches.

It goes without saying that the PR aftershocks from such an incident can be devastating to even a well-regarded company. But let’s be cynical for a moment and look only at the cold, hard financial impact. As per a report, the average cost to the breached company could be $202 per compromised record and $6.6 million per data incident.

In addition, the FDIC may levy fines from $5,000 to $1,000,000 per day, and GLB sections 501 and 503 enable criminal penalties.

Of course, we don’t need to talk you out of having a data security incident. Nobody chooses to have one. But when it comes to prevention, we believe many companies are still dropping the ball.

Data Privacy Risk: It’s a Growing Concern

How to stop the bleeding? It seems like a tall order. According to an independent Oracle user group, 62% of organizations can’t prevent their super users from reading or tampering with sensitive information. Most are unable even to detect these incidents. And only one out of four organizations believes its data assets are securely configured.

On top of that, we’re still in the growth curve for worldwide internet usage. The number of online transactions is increasing exponentially. Personal financial data is flying around in all directions. As more people gain access to the Internet, the number of criminals online will increase accordingly.

Don’t let your company be their next victim.

Partly due to the financial and PR issues described above, partly due to consumer privacy concerns, and partly due to an increasingly stringent regulatory environment, safeguarding data privacy has become a top priority in virtually every industry.

Companies that are serious about preventing incidents should focus on securing any and all copies of their production database. As we’ve discussed on this blog, it’s not uncommon for large companies to maintain 10 copies of production – full clones used for testing, training, and development purposes.

To make matters worse, the people who have access to these copies of production are often “outsiders” – third-party consultants who you may not have vetted as carefully as your actual employees. Giving them full access to sensitive corporate data creates a significant privacy risk.

Masking Data to Minimize Risk

Where to begin privatizing data? Many organizations struggle just to figure out where all their at-risk data lives in the corporate environment. The next step is to put in place a simple yet reliable mechanism for masking, or scrambling that data so that it will still be useful for testing but won’t endanger the privacy of your customers and employees.

IBM InfoSphere Optim Data Privacy is a solution that minimizes risk without slowing down your testing. By masking personal information, IBM Optim protects confidential customer and employee data and ensures compliance with all levels of privacy regulations.

Of course, masking your data is only part of the game. It’s also a best practice to subset your production database, rather than use full copies of production, for testing and other non-production activities. IBM InfoSphere Optim Test Data Management facilitates that process. And when you use Optim Data Privacy and Optim Test Data Management in tandem, you can actually apply data privacy rules to production data while you’re subsetting it.

It’s a pretty good one-two punch – much more desirable than the one-two punch of a costly data breach and the ensuing PR nightmare.